Oriium's success in the SME market is due to the level of dedication and support provided to it's long standing service agreement customers. Our service agreements are tailored to cater for small to medium size organisations and provide support for the entire organisation including; 24 hour phone support*, immediate remote assistance and same or next business day on-site support.
Our Service Agreements include essential consultant hours dedicated to system maintenance and preventative measures ensuring minimal system downtime and maximum reliability. Over time Oriium has become an integral part of our customer's organisations and can always be relied upon in the event of something going wrong.